Shipping Policy

At Aetherlume, we are committed to delivering your order quickly, safely, and reliably.

Processing Time

All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

• Local Shipping (Pakistan): 3–7 business days
• International Shipping: 7–15 business days (depending on destination)

Please note that delivery times may vary due to unforeseen delays such as weather, customs clearance, or courier issues.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping on selected promotions or minimum order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Incorrect Address

Please ensure that your shipping details are correct. Aetherlume is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Delays

While we strive to deliver on time, delays may occur during high-demand periods or due to courier issues. We appreciate your patience in such cases.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date). We will investigate and assist you with a replacement or solution.